Shipping & Returns
SHIPPING POLICY
At Pure Flame Candle Making, we are dedicated to ensuring a seamless shipping experience for our customers. We prioritize using reliable shipping methods and carefully consider packaging to protect your orders during transit. Our shipping costs are transparent, and we aim to provide the best value for your investment.
We believe in transparency and simplicity when it comes to our shipping policy. By prioritizing clear communication and reliable service, we aim to build trust and loyalty with our valued customers.
Return & Exchange Policy
Our return policy at Pure Flame Candle Making is designed to offer our customers peace of mind. If for any reason you are not completely satisfied with your purchase, we are here to assist you. We believe in providing a straightforward refund or exchange process to ensure that our customers feel confident and supported when shopping with us.
We understand the importance of trust and satisfaction. Our goal is to create a seamless experience for our customers, and our return & exchange policy reflects our commitment to building lasting relationships.